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Professional Services

    Overview

    Professional Services underpin our activities. We design and build solutions to meet the needs of our clients, and we look after our clients through the product/service lifecycle.

    • Tailored messaging platforms
    • Complex data migrations
    • Bespoke software development
    • Expert and friendly Customer Service

    Hosted SharePoint

    SharePoint provides a professional, automated business platform onto which many other applications can be built. We tailor SharePoint intranet sites to the specific needs of our clients. Our services include:

    • Installing and configuring SharePoint Office Server MOSS 2007 or SharePoint WSS 3
    • Creating and configuring lists and document libraries
    • Security configuration
    • Search services configuration
    • Integration with InfoPath forms & SQL reporting services
    • Workflow development & Custom web parts
    • Construction of complete intranets using SharePoint
    • The integration of custom discussion forums and custom polls with SharePoint
    • The development of SharePoint site templates and themes including custom views
    • Training & Support + Maintenance Contracts

    Contact us to here to arrange a call with a consultant

    Hosted CRM

    Since each client we do work for is unique, we develop custom-made solutions that incorporate the best mix of Microsoft products. One of these is the Customer Relationship Management (CRM) software package which greatly assists companies in the areas of sales, customer service and marketing.

    XE2’s CRM Professional Services team assists customers wishing to take advantage of the many benefits of Dynamics CRM. We also welcome other developers and resellers wishing to outsource this type of work. Our versatility extends to the installation and configuration of Dynamics CRM, SQL Server and Exchange Router, the development of plug-ins, customer work flows and custom pages. Our custom development work includes:

    • Hosted CRM solutions
    • On-Premise CRM installation and configuration
    • Membership Management System
    • Subscriptions Management System
    • Sales & Marketing Reporting and Dashboards
    • Audit trail integration
    • Custom auto-numbering
    • Custom mass mailing systems with document attachment facilities
    • Postcode look-ups
    • Bank account validation
    • Listing of all records within a radius of a postcode or area
    • Automatic exchange rate calculations
    • Custom multiple keyword search
    • Electronic payment processing systems integration (BACS, SecPay, etc)
    • Integration of Microsoft Dynamics CRM with other systems
    • Development and integration of intranet sites using SharePoint

    Contact us to here to arrange a call with a consultant

    Exchange Email

    XE2’s Exchange Professional services team have been designing, building and managing dedicated Exchange environments either on premise or hosted in our data centres for clients since the late 1990’s.

    Our team of Certified Microsoft Engineers have built some of the most complex multi-site/country Exchange environments in existence today, and have developed a proven deployment methodology.

    Our professional service are granular and designed to meet the specific needs of our clients regardless of the size of their organisation. Whether it’s on On-premise, Cloud or a Hybrid solution our team will work with you to identify the best fit for your business, ensure you save time, reduce costs and maximise your investment in a Microsoft Exchange.

    Services Include;

    Solution Consultancy and best practice advice

    Project planning and Management

    Implementation, Migration and Decommissioning

    1st and 2nd Support

    Contact us here to arrange a call with a consultant

    Email Archiving

    Mailbox Management, E-Discovery, Compliance – Are you meeting the Challenge?

    It is critical to store email information carefully, to ensure that it can be retrieved when necessary. Every business has to deal with the challenge of dealing with increasing amounts of data, which they are obliged to store for long periods of time.

    In addition, there are corporate governance guidelines and industry regulations to consider. Legal compliance is important for businesses of all sizes, and that means archiving requirements are growing all the time.

    XE2 provide a range of archiving solutions that reduces the cost of email storage, whilst providing a legally compliant email archiving solution.

    Archiving Benefits

    Journal archiving
    Copies are made each day, and filed clearly, so that access to any e-mail is made simple, at any time.

    Seamless integration
    The software integrates with Outlook to provide search options and offline access to your archive.

    Archive searching
    Text searches can be done across both messages and attachments – including keyword and metadata searches. Information can be found in minutes, not hours or days.

    Secure and reliable
    All e-mails are protected in a tamper-proof store. Only one copy of each is made, which reduces the storage space required.

    Mobile device support
    Users can get easy access to their archived e-mails through a mobile device.

    Contact us to here to arrange a call with a consultant

    Data Migration/Management

    Xe2 are experts in the email and archive migration field, delivering complex migration professional services to small businesses and Enterprise size corporations globally.

    Our consultants have backgrounds from Essential Computing, Symantec, EMC and Trueswift and have over 16 years of consulting experience. Since 2003 our consultants have specialised in Email archive migrations and we believe we have the strongest pedigree of archive migration experts.

    Contact us to here to arrange a call with a consultant

    Software Development

    Due to an increase in demand from customers, XE2 have developed their in-house resource to bundle Professional Services (Design, Build and Bespoke Development Consultancy) with their own software development capabilities in order to deliver bespoke solutions and create methodologies based on established best practice.

    Contact us to here to arrange a call with a consultant

    Mobile

    As an independent supplier of iPhone, Android and Windows mobile, XE2 works with all the major network providers in the UK, USA and Hong Kong, offering flexibility of network choice and the best package for your requirements.

    One point of call for all communication and support needs, with 100% guarantee of personal service, provides our customers with continuity of communication and peace of mind. We bridge the gap between telecomes and IT, and empower you to make beneficial and informed decisions about your requirements, whether they be inter-company, international, mobile to mobile, or domestice, or all of the above.

    Our services include

    • Analysis and review of clients Existing Mobile device/plans
    • Detailed tariff analysis and report – including Tariff comparisons with all UK Networks
    • Device and Mobile Application procurement/ contract negotiation
    • Migration Planning
    • Active helpdesk
    • Management of CDR’s

    Contact us by phone on 0845 555 0000 or by e-mail to sales@xe2.co.uk